|
| |
Browse By
|
|
|
Help & Info
For phone service call
1-800-465-7300
Representatives are available to assist you Monday through Thursday, 8:00am to 4:30 PM, Friday 8:00am to 3:00pm Eastern.
|
|
|
|
|
|
Now In: Privacy Policy
What Personal Information We Collect
As set forth in more detail below, Air-King Limited (“We”) collects personal information that you provide when using the Air-King Limited web site ("Site"). This information includes your first and last name, email address and a password when you create your Air-King Limited account. You can browse this Site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, tracking orders and order history. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
Purchase Information
When you make a purchase from Air-King Limited, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We only keep the last four digits of your credit card number for tracking purposes after the transaction is completed. We do not keep your full payment information. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).
Contacting Air-King Limited
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site.
How We Use Your Personal Information
Information we collect on Air-King Limited may be used to enhance your shopping experience in the following ways:
- Deliver merchandise that you purchase online
- Register you as a member of Air-King Limited
- Prevent fraud and bill you for your purchases
- Confirm your orders
- Respond to your customer-service inquiries or requests
- Comply with valid legal procedures, requirements, regulations, or statutes
When and With Whom We Share Your Personal Information
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives, service providers, and contractors for limited purposes, including but not limited to, fulfilling customer orders; communicating to customers; providing customer service; offering targeted marketing communications to users that opted-in to receive such communications; preventing fraud; and completing payment method processing.
How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.
Ultimately, your personal information is protected by the password you created when you created an account at Air-King Limited (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Air-King Limited will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to your account. Log in with your email address and password, then click on your name and enter a new password.
Cookies and Other Computer Information When you visit Air-King Limited, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of this cookie is to identify you when you visit the Site so that we can enhance your online shopping experience.
You must have cookies turned on to shop Air-King Limited. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
We also collect certain technical information from your computer each time you request a page during a visit to Air-King Limited. This information may include your Internet Protocol (IP) address, your computer's operating system, and browser type. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or rent this information to any third parties.
More About Your Privacy
We realize that making purchases at Air-King Limited, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card or checking account information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before shopping at Air-King Limited or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.
If you have an account at Air-King Limited and you want to change, modify or delete any of your personal information, you can do so anytime by going to Your Account. Log in with your email address and password, then click "Credit Card Information", "Checking Account Information" "Address Book" or "Change Name, Email & Password" and edit or delete whatever personal information you wish.
Changes to the Air-King Limited Privacy Policy
This Privacy Policy was last updated on July 10, 2007. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of the Air-King Limited web site after modification implies that you consent to this Privacy Policy as modified.
|
|
